Who is the IICRC and why should I use an IICRC accredited business to clean my carpets, area rugs, and upholstered furniture?

The IICRC is the governing oranizaion over the carpet cleaning industry. They have a committee that creates and revises the IICRC standards which establish proceedures for the carpet cleaning process (also tile cleaning, hardwood cleaning, area rug cleaning, pet treatments, odor control, green products, and more). Also, the IICRC is an American National Standards Institute (ANSI) accredited standards developing organization. All of the IICRC Standards have gone through the ANSI accredidation prcess.

In addition to the creation and revision of standards, the IICRC also supports educational efforts by members. If you hire a member IICRC Carpet Cleaning Company then you are hiring an educated carpet cleaner. With the large variety of carpet fibers and protection products being used to condition the carpet fibers, it’s critical to have a professional carpet cleaner that understands the appropriate cleaning chemicals and protection chemicals to use for your application. Next time you call a Carpet Cleaner, ask them if they are IICRC approved. Look them up on the IICRC website to assure that they are in good standing. Visit the IICRC website at www.iicrc.org. (Now known as The Clean Trust)

Cleaning tile, stone, and grout on your floors

For the most part, it is not necessary to seal cermamic and porcelain tiles. Most ceramic and porcelain tiles have a baked glazed surface, and therefore the surface is not very porous. However, natural stone products such as tumbled stone, travertine, and marble are very porous and should be sealed periodically. Additionally, whether or not you have ceramic, porcelain, or natural stone on your floor, your grout is very porous and should be sealed periodically. How often….. you can determine that as a homeowner, by simply putting some drops of water on your natural stone and grout. If the spots darken, then the water is penetrating the material, and it’s time to seal your floor.

After sealing your floor, which should be done by a professional, it’s important to understand which products are suitable for cleaning your tile. You should only use a PH nuetral cleaner to maintain your floor. This will keep your sealer properties at a higher level. Use of any cleaner other than a PH nuetral can cause damage to the sealer, and allow liquids spilled on the floor to penetrate the grout and floor, thus causing spots to appear that may be very difficult to remove. If you have questions about tile and grout cleaning, carpet cleaning, pet accident cleaning, and upholstery cleaning call Sheila at PCS Lake Norman at (704) 663-2787.

You can see the same posting at our sister divsion’s website

Does your carpet need stain guard treatment?

This is a very important topic when it comes to protecting that large investment of carpet installed in your house. People spend a lot of money on carpet and should understand how to maintain it. To often people take that investment for granted and neglect it. Buying carpet for your house is no different than buying a car. You want the car to last….right? You don’t want to have to buy a new car after year or two (we’ll leave the people who lease car’s out of this discussion). Therefore, you take your car in to have service performed in order to maintain it. The same goes with your carpet. Unless you take care of it’s maintenance needs, you will be buying new carpet before you know it. One major consideration is stain guard treatment. Stain guard treatment is critical to the maintenance of your carpet. Some carpets don’t require it. Most carpet fibers have dye sites in the fibers which allow the carpet to be colored during the dyeing process. However, not all of the dye sites are colored with a stain. Some manufacturers use an anionic negatively charged colorless resin to cover the unstained dye sites called an acid dye blocker. This is common to many stainmaster and wear dated fibers. As a consumer, it is important to know this becasue if those dye sites are exposed and left unprotected, the fiber can easily be stained by household products many household products found in your refrigerator and cleaning cabinets. If your carpet doesn’t have an acid dye blocker it is important to have a stain guard treatment applied to your carpet after having it professionally cleaned. Therefore, before you have your carpet cleaning company come to your house to clean your carpeting and area rugs, review your warranty guide to determine if it necessary to have stain guard treatment applied to your carpets and area rugs. If it’s required, make sure that you spend the money necessary to have stain guard treatment applied. It’s much less expensive than replacing your carpet.

Pet odor removal

In order to eliminate pet odors, it’s critical to understand the chemistry of pet odors.

Pet urine is the most common cause of pet odors. Urine is composed of water, excess proteins, hormones, inorganic salts, urea, uric acid, and a natural pigment called urochrome. There are three catagories/stages of urine. 1) The fresh accident. 2) In the 2nd stage the bacteria split proteins cause an offensive odor. As urine decomposes it’s PH level turns from acid to alkaline. 3) In the 3rd stage the water completely evaportes and leaves residual alkaliine salt. These salts are hygroscopic which means that they attract atmospheric moisture which causes odor to be released to the air.

In order to effectively decontaminate the urine and accompanying odor, we must remove the dried salts. Since urine is normally alkaline, to remove it we must clean the urine contamination on the acidic side. Therefore an acid rinse is recommended for the initial pretreatment of soft surfaces such as carpet, upholstery, and area rugs. This step suppresses urine related odor, dissolves and dislodges urine salts and fecal deposits.

The two primary options for removing urine contamination are encapsulation and bio-enzymatic digestion. In the encapsulation method, as the name suggests, the solvent surrounds and encapsulates the contamination, rendering it odoless. The bio-enzymatic digestion method involves using an enzyme which digests matter durng the deodorization process.

Complete odor removal in severe urine and pet odor removal may require other techniques including the removal of carpet cushion, and sealing surfaces such as subfloors with a non vapor coating. These methods are extreme and somewhat costly, so it is important to deal with the situation early on to minimize your cost. Some pets, especially cats, are attracted to their smell and will continually go back to the same area, so resolve the situation early.

Updated carpet cleaning coupons for the Lake Norman area

The new carpet cleaning coupons have been posted on our website at . This is a great time of the year to get excellant deals as many of the carpet cleaners are lowering their prices. Call now at 704-663-2787 to take advantage of thes great deals before the holiday season begins.

As Fall arives I want to thank all of our loyal customers who had carpet cleaning, area rug cleaning, upholstered furniture cleaning, ducts and dryer vents cleaning, tile cleaning, pet accident cleaning, pet odor treatment, and water damage services performed by us this past summer. We will continue to reward your loyal support with great deals during the fall and winter months! Call Sheila in October 2011 to make your arrangements before the holiday season arrives so that we can reserve your appointment early.

Spills, spills, spills

The key to resolving spills is to react quickly. Spills can be minimized or completely eliminated if they are treated immediately. Go to our spot removal guide in our client services area and look up the type of spill that you have. If you are not sure call Sheila at (704) 663-2787 and she may be able to help you resolve the spill without spending a lot of money.

Check the website for new coupons

Take advantage of our current specials now. We will be updating the coupons soon. Don’t miss out on the great savings that we are currently offering on carpet cleaning, area rug cleaning, tile cleaning, and upholstery cleaning, as well as our half price specials on pet stain removal and pet odor control, and stain guard treatment. Get it now while you can.

Think your pets are the source of your cleaning problems?

We love our pets, we treat them like our children. We tell them how much we love them, and we scold them when they are bad. We also have to potty train them like our children. Unlike our children that wear diapers, our pets don’t wear protection and are frequently left unattended in our homes. So when they have an accident, the best way to save your flooring is to call a professional to come out and clean up the accident. Some accidents are minor, which most homeowners try to take care of themselves, but others are more invasive and require a professional with special chemicals to properly remove the accident and save your flooring from irrepairable damage. Yes, it can be costly to have a professional come out and clean your carpet, area rug, ceramic tile and grout, couch, or chair. However if it’s not done in a timely manner, your going to incur a larger expense by replacing your flooring sooner than later.

Although our pets are the most obvious and visible reason for the wear and tear on our carpet, area rugs, and hardwood floors, there is another danger out there lurking around our homes that is less visible and tends to go unattended. The soil that is tracked in our house by our kids, our friends, our pets, and our shoes is a danger to our floors that will destroy our floors and lead to costly expenses in repairs and replacement. Soemtimes, it is not as visible as a pet accident, and it hides itself extremely well in carpet. Left alone it will destroy your flooring. It acts like an abraisive that will scratch your hardwood floor and abraid your carpet fibers creating the dreaded “Ugly out” or “Brown out” condition that can never be restored. Sweep and vacuum your hardwoods and carpets on a regular basis. A couple of times a week if necessary. Use only recommended cleaning products for normal maintenance. And call a professional, when the situation warrants. You will save yourself a lot more in the long run.

Extend the life of your carpet – get the wrinkles out !

Does your carpet have wrinkles in it?

This is an unfortunate issue that many people have with their carpet. Besides the fact that it looks terrible, it’s also a safety hazard. Fixing the problem may be less of an inconvenience and a financial burden than having someone in your household become injured.

There are several causes behind this problem, the biggest one being that the carpet wasn’t properly strected per Carpet and Rug Institute guidelines when it was originally installed. However, there are other circumstances that can lead to this condition. Most carpet installers only warranty their installation for a year, so in all likelyhood, you’ll have to pay for someone to come out and stretch your carpet to get rid of the wrinkles. If you find wrinkles in your carpet within the first year, it easy to discover whether it was an installation issue or not. If you pull back one side of the carpet where it was attached to the tack strip, you should see elongated holes from the tack strip. If the holes are round and small, then your carpet was not properly stretched upon installation.

We’ve found this condition occur in a large amount of houses in subdivisions like Northstone, Wynfield, The Hamptons, Cedarfield, and Birkdale in the Huntersville area; Davidson Landing, River Run, and The Farm in Davidson; Linwood Farms, The Farms, Bay Crossing, Wildlife Bay, and The Pointe in Mooresville, and various subdivisions in Denver, NC.

It’s not inexpensive to have a professional come in and get the wrinkles out of your carpet, but it can certainly extend the life of your carpet and help you create a healthier living arrangement. Don’t wait until it’s too late. Call us at (704) 663-2787 and we’ll get you in the schedule as soon as possible. Then consider having your carpet and area rugs cleaned when the repair is finished.

Surviving hurricane Irene

I hope everone up and down the east coast made it through Irene with their health. We’ve been through several of these natural disasters in the past (Hugo, Northridge earthquake, Wittier Narrows earthquake, and countless fire), but this one did not seem as distructive. Always important to prepare for the worst and hope for the best.

In the aftermath, if you had water damage make sure to take proactive measures to prevent mold and sustain a healthy environment. Don’t wait, if you suspect that you have damages in your crawl space, your subfloor, your padding and carpet, and especially in your HVAC system and walls, call a professional to come out and mitigate your circumstances. Look for the obvious, standing water, musty odors, and wet walls. Mold will hide in places that you never see. If you see or sense any symptoms, it’s time to act. Your health is most important.

If you have any questions, call Sheila at (704) 663-2787 and she’ll help point you in the right direction.

Make sure to look at our available coupons for great savings on water damage restoration, carpet cleaning, area rug cleaning, carpet repairs, tile cleaning, upholstery cleaning, pet accident and pet odor treatment.