Pet odor removal

In order to eliminate pet odors, it’s critical to understand the chemistry of pet odors.

Pet urine is the most common cause of pet odors. Urine is composed of water, excess proteins, hormones, inorganic salts, urea, uric acid, and a natural pigment called urochrome. There are three catagories/stages of urine. 1) The fresh accident. 2) In the 2nd stage the bacteria split proteins cause an offensive odor. As urine decomposes it’s PH level turns from acid to alkaline. 3) In the 3rd stage the water completely evaportes and leaves residual alkaliine salt. These salts are hygroscopic which means that they attract atmospheric moisture which causes odor to be released to the air.

In order to effectively decontaminate the urine and accompanying odor, we must remove the dried salts. Since urine is normally alkaline, to remove it we must clean the urine contamination on the acidic side. Therefore an acid rinse is recommended for the initial pretreatment of soft surfaces such as carpet, upholstery, and area rugs. This step suppresses urine related odor, dissolves and dislodges urine salts and fecal deposits.

The two primary options for removing urine contamination are encapsulation and bio-enzymatic digestion. In the encapsulation method, as the name suggests, the solvent surrounds and encapsulates the contamination, rendering it odoless. The bio-enzymatic digestion method involves using an enzyme which digests matter durng the deodorization process.

Complete odor removal in severe urine and pet odor removal may require other techniques including the removal of carpet cushion, and sealing surfaces such as subfloors with a non vapor coating. These methods are extreme and somewhat costly, so it is important to deal with the situation early on to minimize your cost. Some pets, especially cats, are attracted to their smell and will continually go back to the same area, so resolve the situation early.

Do it yourself carpet cleaing?

It’s understandabe that many people will go out and rent or buy an inexpensive carpet cleaning machine in order to save money on carpet cleaning, area rug cleaning, and upholstery cleaning (not recommended for tile and grout cleanin). And maybe that is all you can afford to do. That fact of the matter is that most of these machines lack the power that is needed to deep clean your carpets. Yes, you may remove the bladder that holds the waste water and see that it is dirty, but did that really remove all of the dirt that is deep down in your carpet or upholstery? If you are using a rental unit, you may want to continue to clean until you see that the waste water is relatively clean. Even then, you may not be getting out the dirt or soil that has ventured it’s way to the bottom of your carpet. Some of these units just lack the power to deep clean your carpet, area rugs, and even your upholstered furniture.

It’s critical to make sure that you do not overuse the cleaning product that you are using to clean your carpets. If you do not have a machine that is powerful enough to remove all of the soap that you applied to your carpet, and residue gets left behind in your carpet, it will cause more problems down the road. Soap particles that are left in the carpet attract soil. Soil scratches or abraids the fibers and will lead to conditions that will cause your carpets wear out sooner. Many of the carpet manufacturers will only warrant your carpet if it has been professionally cleaned by the water extraction method every 12-18 months (make sure that you keep documentation if your are professionally cleaning your carpet).

You may save money in the short run by using rental equipment or buying a carpet cleaning machine, but it may cost you much more money in the long run. It’s much easier to absorb a $100-200 carpet, rug or tile cleaning job done by a professional, than absorbing the cost to repace your carpet which may cost thousands of dollars. Don’t be penny-wise at the expense of being pound foolish. Also, it’s important to spend a little extra money to have a stain guard treatment applied to your carpet after it has been cleaned. Some carpets do not require stain guard treatment (such as solution dyed fibers), so check the type of carpet that you have to verify whether or not stain guard teatment is needed.

Think your pets are the source of your cleaning problems?

We love our pets, we treat them like our children. We tell them how much we love them, and we scold them when they are bad. We also have to potty train them like our children. Unlike our children that wear diapers, our pets don’t wear protection and are frequently left unattended in our homes. So when they have an accident, the best way to save your flooring is to call a professional to come out and clean up the accident. Some accidents are minor, which most homeowners try to take care of themselves, but others are more invasive and require a professional with special chemicals to properly remove the accident and save your flooring from irrepairable damage. Yes, it can be costly to have a professional come out and clean your carpet, area rug, ceramic tile and grout, couch, or chair. However if it’s not done in a timely manner, your going to incur a larger expense by replacing your flooring sooner than later.

Although our pets are the most obvious and visible reason for the wear and tear on our carpet, area rugs, and hardwood floors, there is another danger out there lurking around our homes that is less visible and tends to go unattended. The soil that is tracked in our house by our kids, our friends, our pets, and our shoes is a danger to our floors that will destroy our floors and lead to costly expenses in repairs and replacement. Soemtimes, it is not as visible as a pet accident, and it hides itself extremely well in carpet. Left alone it will destroy your flooring. It acts like an abraisive that will scratch your hardwood floor and abraid your carpet fibers creating the dreaded “Ugly out” or “Brown out” condition that can never be restored. Sweep and vacuum your hardwoods and carpets on a regular basis. A couple of times a week if necessary. Use only recommended cleaning products for normal maintenance. And call a professional, when the situation warrants. You will save yourself a lot more in the long run.

Extend the life of your carpet – get the wrinkles out !

Does your carpet have wrinkles in it?

This is an unfortunate issue that many people have with their carpet. Besides the fact that it looks terrible, it’s also a safety hazard. Fixing the problem may be less of an inconvenience and a financial burden than having someone in your household become injured.

There are several causes behind this problem, the biggest one being that the carpet wasn’t properly strected per Carpet and Rug Institute guidelines when it was originally installed. However, there are other circumstances that can lead to this condition. Most carpet installers only warranty their installation for a year, so in all likelyhood, you’ll have to pay for someone to come out and stretch your carpet to get rid of the wrinkles. If you find wrinkles in your carpet within the first year, it easy to discover whether it was an installation issue or not. If you pull back one side of the carpet where it was attached to the tack strip, you should see elongated holes from the tack strip. If the holes are round and small, then your carpet was not properly stretched upon installation.

We’ve found this condition occur in a large amount of houses in subdivisions like Northstone, Wynfield, The Hamptons, Cedarfield, and Birkdale in the Huntersville area; Davidson Landing, River Run, and The Farm in Davidson; Linwood Farms, The Farms, Bay Crossing, Wildlife Bay, and The Pointe in Mooresville, and various subdivisions in Denver, NC.

It’s not inexpensive to have a professional come in and get the wrinkles out of your carpet, but it can certainly extend the life of your carpet and help you create a healthier living arrangement. Don’t wait until it’s too late. Call us at (704) 663-2787 and we’ll get you in the schedule as soon as possible. Then consider having your carpet and area rugs cleaned when the repair is finished.

Neighborhood specials

Sheila will be putting out flyers in specific neighborhoods for unbelievable deals for on the spot carpet cleaning while we’re in your neighborhood. Just fill out the form, tape it to your front door and we’ll be there that day to clean your carpets. These deals are priced so low that we can only afford to do them that day while we’re in your neighborhood.
While we’re there, make sure to ask the technician about area rug cleaning, duct cleaning, tile cleaning, upholstered furniture cleaning, carpet restretching (get the wrinkles out), car interior cleaning, and dryer vent cleaning.

Carpet types and cleaning

Understanding the type of carpet that you are cleaning is critical for carpet cleaner technicians. Each of the main fibers that are used in the manufacturing of carpet have their own characteristics, which determines how the carpet should be cleaned. The following fibers are the most common fibers found in carpets:

1) Nylon – the most durable of fibers and is best suited for higher traffic areas in residential environments (I’ll keep this blog limited to residential as opposed to commercial carpets). It’s the easiest fiber to clean because it does not attact soily oils. However, many of the nylon carpets are not solutioned dyed, which makes it the easiest carpet to stain. It’s critical for nylon to have protection to keep it from surviving it’s desired life expectancy.

2) Olefin (also referred to as polypropelyne) – does not have the strength and durability of nylon. It will abraid and “brown out” or “ugly out” the quickest of all fibers. It attracts oily soils very easily, but it is a very easy carpet to professionally clean, because the fiber is naturally stain resistant (solution dyed colors). This allows the carpet cleaner to become more agressive with the chemicals that he/she is using.

3) Polyester – is naturally stain resistant as well (remember the polyester clothes worn back in the disco days – you could spill a drink on yourself and it would just roll off). It doesn’t have the wear characteristics as nylon, but the industry has made progress over the years to make it a viable, less expensive option to the residential consumer. It’s very good for areas where the consumer is concerned about spills and stains. Because it is only semiresistant to bleaches and some high PH chemicals, the carpet cleaner cannot be as agressive in cleaning.

Carpet Cleaning frequency

The question often arises, “how often should I clean my carpets and area rugs”?

Many factors come into play on this one, such as “what type of fiber do you have?”, “how much traffic do you get on your carpet?”, “do you have pets?”, “how often do you vaccum?”, etc. The answer lies in the questions above. However, most manufacturer’s required you to clean you carpets every 12-18 months by professional carpet cleaners in order to maintain your warranty. Similar to a vehicle or any other high cost product that you buy, it’s important to maintain your investment in order to get the maximum amount of life out of it. The days of having to change the oil in your car every 3000 miles are over with. Computer chips tell us how often to change the oil in our vehicles. Unfortunately, there is no such technology in our carpets to tell us when to clean them. Even though the manufacturer’s require you to professionally clean your carpets every 12-18 months, that may not be good enough based upon the factors listed above. If you look at the appearance of your carpet and it appears to need cleaning, don’t wait. Be proactive with your cleaning, and call a professional carpet cleaner. Be careful about using rental equipment or store puchased cleaning machines. They may save you money in the short run, however, they are generally not an effective way to clean your carpets and may cause more damage and costs in repairs and replacement in the long run. Carpets and some area rugs are made out of durable synthetic fibers, however, when they are abraided or cut, they lose there luster. Once that has happened, there is nothing that the carpet cleaning company can do to revive it.

Call PCS of Lake Norman at (704) 663-2787 or Lake Norman Floors at (704) 528-5109 if you have any questions.

Coupon Update

Go to the Client tab at the top of our website www.pcslakenorman.com to view the great carpet cleaning SAVINGS that we’re offering for the Lake Norman area including Huntersville, Cornelius, Davidson, Mooresville, Troutman, Statesville, Terrell, Sherrills Ford, Denver, Mount Holly, and North Charlotte, North Carolina. Call Sheila at (704) 663-2787 for additional savings on upholstered furniture cleaning (including chairs, sofas, loveseats, and sectional sofas), duct cleaning, area rug cleaning, and tile cleaning.

Hello Lake Norman

Welcome to the PCS Lake Norman Blog (Professional Carpet Systems of Lake Norman). We have been in the carpet cleaning business in the Lake Norman area for the past 6 years servicing Huntersville NC, Cornelius NC, Davidson NC, Mooresville NC, Troutman NC, Statesville NC, Denver NC, Terrell NC, Sherrills Ford NC, and Mount Holly NC, as well as North Charlotte NC. We are a carpet cleaning company that specializes in Pet Accident and Pet Odor removal techniques. We also perform area rug cleaning, upholstered furniture cleaning, tile cleaning, duct cleaning, and dryer vent cleaning, in both commercial and residential places. We also have a 24 hour hotline for water damage services. PCS Lake Norman is also part of an organization that owns Lake Norman Floors as well. Please visit their website at www.lakenormanfloors.net for all of your flooring needs in the Lake Norman area.

Look at our coupons on the client services tab for special promotions and really good savings. Then call Sheila at (704) 663-2787 to schedule an appointment with one of our IICRC certified carpet cleaning technicians.

We look forward to developing a long term relationship with you, our customer, giving you the most professional carpet cleaners service in the Lake Norman area.

Thanks for stopping by!